Customer Service Page Template
Title: Customer Service
1. Contact Us
- Email: info@ubortshop.com
- Phone: +91 9501895285
- Live Chat: Click here to chat
- Contact Form: Submit a request
2. Track Your Order
- Check your order status anytime: Order Tracking
3. Returns & Refunds
- Read our Return Policy
- To request a return or refund, contact us within 14 days of receiving your order.
- Refunds are processed within 3–5 business days after approval.
4. Frequently Asked Questions (FAQs)
Shipping:
- How long does delivery take?
- Which countries do you ship to?
- What are the shipping charges?
Payment:
- What payment methods do you accept?
- Is my payment information secure?
Orders:
- How do I change or cancel my order?
- What should I do if my order is damaged or missing?
5. Support Hours
- Monday–Friday: 8 AM – 8 PM
- Saturday–Sunday: 10 AM – 6 PM
6. Connect With Us
- Facebook: UBORTSHOP Facebook
- Instagram: UBORTSHOP Instagram
- WhatsApp: Chat on WhatsApp
How to Create This Page in WordPress
- Go to Pages > Add New in your WordPress dashboard.
- Title: Enter “Customer Service”.
- Add Content: Copy and paste the sections above. Use headings for each section.
- Add Contact Form: Use a plugin like WPForms or Contact Form 7 to embed a form.
- Add Live Chat (optional): Install a live chat plugin (e.g., Tawk.to or LiveChat) and add the widget to this page.
- Publish: Make sure the page is linked in your main menu for easy access.
Tips for an Effective Customer Service Page
- Keep contact options clear and easy to find.
- Use simple language and bullet points for quick reading.
- Link to important policies (returns, privacy, shipping).
- Update FAQs regularly based on customer feedback.
- Ensure all forms and chat widgets are working correctly.